Privacy Policy

This policy explains how information is collected, used and protected when you visit this website, contact File Finders Public Record Research Inc. or request public records research and document retrieval services.

Information We Collect

We may collect information you provide through contact, account, agreement and service request forms, including your name, company, title, email address, telephone number, mailing address, billing details and the information needed to respond to a research or document request. We may also collect technical information such as browser type, device type, pages viewed, referral source and approximate location through cookies, security tools and analytics services.

How We Use Information

Information may be used to answer inquiries, establish and administer client accounts, perform requested services, communicate about orders, maintain security, prevent misuse, improve website performance, meet contractual responsibilities and comply with applicable laws. Personal information submitted for a service request is used only for legitimate business purposes and as permitted by the client agreement and applicable law.

Public Records and Client Data

Public records research can involve personal information obtained from courts, agencies and other authorized sources. File Finders handles client instructions, research requests and results using administrative, technical and physical safeguards designed to protect confidentiality and limit access to authorized personnel and service providers.

Cookies and Analytics

This website may use essential cookies, analytics technologies and security tools to operate the site, understand aggregate traffic and protect forms from automated abuse. You can control many cookies through your browser settings. Disabling some cookies may affect website functions.

Sharing Information

We do not sell personal information. Information may be shared with authorized employees, contractors, court or agency sources, technology providers and professional advisers when reasonably necessary to provide services, operate the website, protect rights or comply with lawful requests. Service providers are expected to use information only for the services they perform.

Data Retention and Security

Information is retained for as long as reasonably necessary for the purpose for which it was collected, contractual requirements, dispute resolution, security and legal obligations. No system can guarantee absolute security, but reasonable safeguards are used to reduce the risk of unauthorized access, alteration, disclosure or loss.

Your Choices

You may ask about personal information you submitted through this website, request a correction or ask that it be deleted when retention is not required by law or a client agreement. California residents may have additional rights under applicable privacy law. Requests are reviewed and verified before action is taken.

Third-Party Links

This website may link to courts, public agencies, industry resources and other third-party websites. Their privacy practices are controlled by their own policies.

Contact

Questions or privacy requests may be sent to connect@filefindersinc.com or by telephone at 619-636-4088.