Inquest

CHANGING THE LANDSCAPE OF SAN DIEGO CRIMINAL RECORDS RESEARCH
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Technology

Our Platform

INQUEST has been an invaluable research tool.

It has exponentially improved research integrity, transparency and quality.

turnaround times have significantly decreased and just as importantly, we are able to provide stellar service at prices that are among the lowest in the industry.

What Sets Us Apart

Real Time Searches
  • Only The Most Updated Results Delivered To You.
Automated Processes
  • Reduces human errors.
  • 99.98% Accuracy YTD.
Multiple Configuration Name Searches Always Included
  • Addresses Most Index Related Discrepancies.
Fast Turnaround
  • 1-4 Business Hours For Clear Results.
  • 1-2 Business Days For Record Information.
Obscured Records Found
  • Records Missed By Other Researchers Regularly Uncovered Through Our Automated And Investigative Search Methods.

Unparalleled Accuracy
  • Our strict quality control processes ensure that only the most accurate information is returned.
INQUEST Addresses the Everyday Challenges of Background Research

Challenge

If you have knowledge of San Diego’s court system, you know from first appearances it looks very easy and straightforward to do. You also know that to do a proper search, it is anything but straightforward at all. The index is quirky, incomplete and error-prone. The court’s case management system is often incomplete and riddled with errors and files are frequently misplaced or unavailable for viewing. When conducting research, the slightest variation from how a name is searched versus how the court has entered it into the system could yield a false or missed result. That could be disastrous for you and your client.

 

Our Solution

We took our profound knowledge of court research and designed a technology-packed research platform that is designed to address prevalent issues that plague San Diego court research.  Furthermore, by integrating with most major platforms, we are able to seamlessly receive and return results to other integrated partners. As a result of the automation we have in place, deploy, and continue to develop we have a positive track record of providing exceptionally accurate results and for uncovering records that would otherwise have been missed by other providers. When you become a client of FIle Finders, as a value-added service, if a non-disclosed AKA name is uncovered during the research process, it is automatically searched FREE of charge. 

 

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Client Web Based Systems

Many of our customers have web-based systems of their own. For clients that have proprietary platforms and would like to integrate with us, custom integrations may be possible. If integration isn’t possible or desired, we consistently and frequently pull new requests from and directly enter results into their website. Our constant “sweep” of client systems means that requests never sit very long before being processed and results returned.

Our Integration Partners

Amazing Service

“I think service and quality has been great and we have been receiving consistent service over the years.”

Dedication to The Highest Quality of Work

"Per usual, we had another fantastic month for both quality and TAT. Your dedication to providing the highest quality work to our clients is much appreciated and does not go unnoticed."

Thank You!!

“I cannot say enough positive things about the experience we have had working with File Finders over the past couple of years. Their industry knowledge and expertise in the San Diego area shines through their stellar work-product. The work performed by Kim and her team is always of the highest quality while also providing excellent turn-around times. I would, and do, recommend them to anyone looking for a solution in what can sometimes prove to be a difficult area to perform court records checks. In this industry, it truly pays to have to have an expert team on your side, and File Finders is just that!” 

Fast and Reliable Turnaround

"I appreciate the fact that File Finders provides us with fast and reliable turnaround times and accurate results. The customer support we receive is responsive and friendly as well. I also appreciate the fact that File Finders does not need to be micro-managed as can be the case with other vendors when you push a lot of volume like we do. File Finders has been our primary vendor of choice for many years now for these reasons and more. They do not disappoint."

Prompt and Professional Research

"We’ve worked with File Finders for over 10 year and couldn’t be happier. They provide prompt and professional research, know their jurisdictional nuances intimately, and help us manage client expectation with proactive and reliable ETAs when there are delays. Their customer service is top notch and everyone operates with integrity, honesty and an eye toward accurate and thorough reporting."

reliable, accurate and prompt

"Our team began working with File Finders in 2007.  We have found them to be reliable, accurate and prompt.  One of the things I most appreciate about Kim is her knowledge of the court system and willingness to communicate the specific details of the search process with us.  This has allowed us to be able to fill in the gaps many times with our own clients when it comes to delays, errors, etc.  We look forward to many continued years with their team."

Office

Chula Vista, CA 91913
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